fwdmail2me

Cancel your credit card before you
die……….(hilarious!) 

Now some people are really stupid!!!!

Be sure and cancel your
credit cards before you die.

This is so priceless, and so, so
easy to see happening, customer service being what it is today.

A
lady died this past January, and bank billed her for February and
March for their annual service charges on her credit card, and added
late fees and interest on the monthly charge. The balance had been $0.00
when she died, but now somewhere around $60.00. A family member placed a
call to bank.

Here is the exchange :

Family Member: ‘I am
calling to tell you she died back in January.’
bank: ‘The account
was never closed and the late fees and charges still apply.’
Family
Member: ‘Maybe, you should turn it over to collections.’
bank: ‘Since it is two months past due, it already has been’
Family
Member: So, what will they do when they find out she is dead?’
bank:
‘Either report her account to frauds division or report her to the
credit bureau, maybe both!’
Family Member: ‘Do you think God will be mad at her?’
bank:
‘Excuse me?’
Family Member: ‘Did you just get what I was telling you -
the part about her being dead?’
bank: ‘Sir, you’ll have to speak
to my supervisor.’

Supervisor gets on the phone:

Family
Member: ‘I’m calling to tell you, she died back in January with a $0
balance.’
bank: ‘The account was never closed and late fees and
charges still apply.’
Family Member: ‘You mean you want to collect from her estate?’
bank:
(Stammer) ‘Are you her lawyer?’
Family Member: ‘No, I’m her great
nephew.’ (Lawyer info was given)
bank: ‘Could you fax us a
certificate of death?’
Family Member: ‘Sure.’ (Fax number was given )

After they
get the fax :

bank: ‘Our system just isn’t setup for
death. I don’t know what more I can do to help.’
Family Member:
‘Well, if you figure it out, great! If not, you could just keep billing
her. She won’t care.’
bank: ‘Well, the late fees and charges will still apply.’
(What
is wrong with these people?!?)
Family Member: ‘Would you like her new
billing address?’
bank: ‘That might help..’
Family Member: ‘Odessa Memorial Cemetery, Highway 129, Plot Number 69.’
bank:
‘Sir, that’s a cemetery!’
Family Member: ‘And what do you do with
dead people on your planet???’

Priceless!! Have you wondered why BAnks are going broke and need the feds
to bail them out!!

Related posts:

1. Inspiring office and rules?